The simplest channel is often the most effective one.
CustomerText was born from a simple observation: businesses were overcomplicating customer communication. While companies invested in complex marketing stacks, their customers just wanted to text.
We built a platform that makes it effortless for any business to communicate through the most universal channel there is — SMS. From text-to-join keywords and QR codes that grow your audience on autopilot, to a shared inbox where your whole team can manage conversations, to campaigns that reach thousands of customers in seconds.
Today, businesses across the country use CustomerText to send campaigns, manage two-way conversations, automate appointment reminders, collect survey responses, and build stronger relationships — all from one platform.
We strip away complexity so you can focus on what matters — connecting with your customers. Import contacts, set up keywords, and start texting in minutes, not days.
10DLC registration, carrier compliance, and consent management are handled for you. We walk you through W9 uploads, phone verification, and TCR registration so you can focus on messaging.
Hands-on onboarding, responsive support, and a platform built from real feedback. Your success is how we measure ours.
From Dynamic Groups to link tracking to survey campaigns — we listen, iterate, and ship the features our customers need most.
See why businesses everywhere are choosing CustomerText to reach their customers.